Slow Food Gone Wrong
While out for a run this morning, I listened to a panel discussion from the Commonwealth Club about the current state of the Food culture in America. On the panel were a bunch of important Food people, including Alice Waters (renowned chef/founder of Chez Panisse, author, and champion of local, sustainable food sources) and Anya Fernald (Executive Director of Slow Food Nation), and it was moderated by Eric Schlosser (author of Fast Food Nation).
I’ll preface these comments by noting that I generally agree with most of the tenets of the entire Slow Food movement, particularly since I started eating more green things and learning about the environmental impact of eating meat. I’m lucky enough to have the option (financially) to shop at places like Whole Foods and I do think it’s a good thing.
That being said, I couldn’t help but chuckle, scoff, and even get annoyed by some of the answers and responses by the panel to a few very fundamental (and logical) questions. For example, the first question of the Q&A section of the discussion was, ‘Is it fair to force chain restaurants to post nutritional information on menus when small, local restaurants (i.e. Chez Panisse) would be exempted (per some ongoing potential legislation in California)?’ and was taken by Schlosser himself. This was a question that I myself had while I was running. While I agree that a lot of these chain restaurants should make clear that a Jumbo Jack is in practice ACTUALLY jumbo to your belt size, is it fair to set a double-standard just because they serve unhealthy food? If we’re talking about accountability, shouldn’t all food service establishments be accountable? Logical question, I thought.
Schlosser’s response was somewhere between righteous and dismissive. Oh, and completely illogical. It went something along the lines of, “Well, chain restaurants don’t make the food on-site, while places like Chez Panisse are buying fresh ingredients and cooking the food daily.” And then everybody clapped. No, seriously. it sounded like most of the crowd applauded an answer like that. Nevermind that the answer was essentially orthogonal to the question (which was, ‘Why should there be a double-standard? Why is the fact that a restaurant ships its food pre-cooked from God-only-knows-where grounds to enforce unique regulations on them?’). By the way, if someone has a legitimate answer to that question, I am actually interested to hear it.
A couple of questions later, Fernald was asked, ‘Is the Slow Food movement elitist? It generally costs more (in money and time) to eat local, sustainable ingredients. Is this really for folks who aren’t rich white people?’ I’ll get to (in my mind) the proper way to answer that question in a few minutes, but I was literally floored (had to stop my run to make sure I was hearing right) by Fernald’s response. She approached the question with a three-pronged answer, along the lines of:
- The cost thing is perception and is built by the huge marketing budgets of fast food companies.
- Sometimes Slow Food can cost as little as fast food.
- People spend hundreds of dollars a year on things like their cell phones. We (they) all need to get used to the idea of paying a little bit more and spending a LOT more time preparing our food.
Let me start by giving some advice to anyone who’s ever in an argument. If your first point is that it’s the enemy’s fault, you’re screwed. If your second and third points then dispute your first point, you are insane. And, if your key point is making a plea to your potential audience that a technology they use 10’s or 100’s of times per day costs a lot and should be discarded for something they currently do not value at all (local food), you’re completely crazy.
These are arguments that work on people who, a) have the money/time to afford that optionality, and b) are skeptical enough to recognize the nuance of TV advertising campaigns. In other words, they are not for the vast majority of this country.
A parallel but completely unrelated movement, the renewable energy industry, has been tackling these same types of questions (’How do you create a model where your target audience recognizes transparent value?’) in a much more approachable fashion:
It’s better for the environment and it’s more affordable.
Is the technology there yet? Probably not. But they are at least approaching the messaging with a reasonable value proposition. Eric Schmidt went on the same radio program a few weeks ago (audio) with a simple message for other businesses: ‘We’ve moved to renewable energy on our campus and it’s economically cheaper. It costs less. Period.’
Now that is a message that resonates with its target audience.
For business executives thinking about this issue, cost is the ultimate arbiter. It is completely accountable, bears no double standard for ‘trying hard,’ and makes no excuses for itself. And, most of all, it doesn’t ask for people to sacrifice their time for something that costs more and lacks transparent value.
So the question is, then, what message should the Slow Food movement be using? Clearly I don’t think it should be, ‘We cost a little more and take a lot more time, but taste better!’ Try giving that message to a single mother who works two jobs, thinks a Big Mac tastes just fine, and likes the fact that Jack In The Box has a $0.99 menu. Seriously, go try.
No, the message has to be more similar to Alice Waters’ comments on the panel: local, sustainable agriculture is healthier and it’s fun/valuable/didactic to cook – kids will even eat chard if they’re involved in the cooking process. Now try giving that same single mother the message of:
Your children will get Diabetes, heart problems, a host of other medical issues, and probably die earlier if you keep feeding them fast food. Here are the numbers to prove it. Oh, and by the way, this shit (slow food) can taste good.
Now that is a value proposition that is clear and unassuming. No nuance required.
It’s simple. When a competitor competes on price, you can either complain about it or you can deliver the goods on greater value for the cost. You do that by emphasizing the value they get, not by pleading for more of their time.
Slow Food: it tastes good and it won’t kill you like fast food will.
Ship it.
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Interesting post, and I think you’re spot on for how to “sell” the movement. Thanks.
You asked…
Why is the fact that a restaurant ships its food pre-cooked from God-only-knows-where grounds to enforce unique regulations on them?’). By the way, if someone has a legitimate answer to that question, I am actually interested to hear it.
Nutrition data testing requires sending food off to a lab to be measured and deconstructed and calculated. Perfectly feasible for a mass produced, pre-cooked product, not really manageable for the pasta primavera a restaurant might make as a special based on the freshest vegetables they could find in the market that day. And there’s a cost associated with each test, which imposes an undue burden on small restaurants – if it’s $500 and you’re spreading it across 20,000 servings of frozen something, that’s one thing, but the same cost spread across 25 plates that night at dinner (assuming you could even get same day testing) is another thing entirely.
Small businesses are already exempt from nutrition data labeling laws for packaged products, so this would just extend that exemption to them in the context of a new restaurant law.
i really like this. way to break this down, friend. i think now the next steps would be:
a) “hey, here’s HOW to start eating this good-tasting healthy shit (slow food),” and
b) rebrand the movement so that it’s not called “slow food” and repped by a snail. it’s cute that it’s the opposite of fast food, but not really the message that’ll change the minds of people who work two jobs and like Jack In the Box.
The kicker is that ’slow food’ isn’t necessarily more expensive. Dining out to fast food gets costly unless you’re living off the various dollar menus (which I find quite tasty, especially the 2 tacos at Jack in the Box). Sure, fresh fruits and vegetables are more expensive than some Hamburger Helper or whatever it is you humanoids purchase from the neighborhood Wal-Mart these days, but it is all about seasonality and variety. And Bonnie is right on about the name. Calling it ’slow food’ is the type of thing only liberal elites would go for.