Archive for January, 2012
Three Things I Learned At LinkedIn
Last Friday was my last day at LinkedIn. After almost four and a half years at the company, I decided to embark on a different type of experience, fraught with risk, uncertainty, and instability. Smart choice? We’ll see.
Working at LinkedIn was a truly important experience for me. As I wrote to coworkers on my last day:
I’m incredibly grateful for the opportunity that I have been given here – it is the best job I’ve ever had. I ate free food, moved desks many times, and was gifted the chance to help build a fresh product and business that truly matters. Along the way I made great friends, experienced some of the best moments of my life (even got married!), worked in a fantastic team, and learned every day. It has truly been a privilege to work with all of you at this great company.
I don’t think it’s a stretch to say that LinkedIn was the first time in my relatively short professional career that I led something that mattered in a meaningful way. For that, I am grateful.
There are tangible, tactical things that one learns in every role. My time at LinkedIn was no exception. I learned important and actionable skills at each role that are not diminished just because they can be found in a book.
But as a product person and product leader, most of the learning is intangible and tacit. I’ve heard friends called it an “apprenticeship.” The most important things that I learned while at LinkedIn? Three simple ones:
- Influence Wins
- Sense of Urgency
- Relationships Matter
You can tell people what to do against their will or you can productively influence people to arrive at the same truth. The former is called ‘being a dick’ and doesn’t help over time. The latter is called David Hahn‘ing someone.
Jeff once asked me in a meeting whether I felt I had demonstrated the proper sense of urgency in a particular effort. I had never been asked that before and it definitely made an impression on me, because I realized later that I had not. I now ask myself that question just about every day.
One of the most productive Product people I know (link) also happens to be the most well-liked professional I’ve ever met. It took a few months for me to recognize those were not only related, but one caused the other.
Thank you to LinkedIn, for a great 4+ years.
1 commentWhat happens when the Kindle Fire costs $0?
My coworkers often laugh at me because of the number of Amazon.com boxes I receive. I buy everything from books to toilet paper to golfballs from the site. It’s possible that I’m the company’s single best customer.
So it might surprise you to hear that I haven’t purchased a Kindle Fire yet. Why? The answer’s pretty simple: I know it’s going to get better. And cheaper. And it will head in both of those directions quickly. So why not wait for the next one?
If you’ve purchased one of the other non-iPad tablet devices on the market, you may be the only one who has. They are each (in some order) thicker, heavier, slower, duller, or just generally crappier than their iPad competitor. Having a down-market product is fine in and of itself, but the companies then seem to exacerbate the problem by having prices that seem to imply a lack of simple logic (case in point). Remember, the iPad starts at $499.
But clearly the Kindle Fire will be different, because Jeff Bezos and company have no interest in charging a premium price for a product that they essentially expect to be a virtual USPS mailbox for their growing inventory of digital goods. Amazon worries about the long-term only and, as the NY Times noted, they actually mean it.
So while the question, “What happens when the Kindle Fire costs $0?” may include a bit of hyperbole, it’s not hard to imagine a day when the Kindle Fire: (1) has progressed to being a truly capable tablet that covers 90% of the iPad’s functions capably, and (2) costs a trivial sum, maybe $49 or $79. What happens then?
If we’re to believe Clayton Christensen’s Innovator’s Dilemma and expect this market to follow other technology markets in history, Apple and the iPad will not be able to simply innovate with ‘sustaining’ features that incrementally drive the state of the art forward. Apple will need to continue to introduce disruptive innovation into the tablet market just to compete with their lower-price, down-market competitors.
In other words, a slightly better browser, camera, or email application won’t be enough to fend off the Kindle tidal wave. It will need to be marrying the iPad with a hovercraft skateboard, a frisbee, or maybe a hot plate stovetop (don’t laugh, think about how handy that would be!). Jokes of course, but you get the idea. It is a lot to ask, but Apple has been developing magical products for quite a while now, so perhaps the disruptive innovation will continue.
In either case, I’m bullish on Amazon’s prospects in moving to win the non-iPad segment of the tablet market. If I see another $499 tablet from any number of poor Apple competitors, I’ll lose my mind.
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